Swiss Post welcomes dead to new homes
AFP - [email protected]
Published: 6 Oct, 2013 CET.
Updated: Sun 6 Oct 2013 09:05 CET
Switzerland's postal service admitted Saturday it had accidentally sent mail to people who recently died welcoming them to their new homes and wishing them well settling in.
The house-warming packages were received by people who had reported their relatives' deaths and asked for their mail to be forwarded to them.
A Swiss Post spokeswoman told AFP a new computer system was at the root of the mistake.
"Unfortunately, some data handling errors occurred and led to these isolated regrettable cases. We immediately took measures to avoid similar cases in the future," the postal service said in an email.
It said it had apologised to the families involved.
"It's hurtful," said a caller to a local radio programme who received a package for her recently deceased father along with a pamphlet welcoming him to his new residence.
Comments
See Also
The house-warming packages were received by people who had reported their relatives' deaths and asked for their mail to be forwarded to them.
A Swiss Post spokeswoman told AFP a new computer system was at the root of the mistake.
"Unfortunately, some data handling errors occurred and led to these isolated regrettable cases. We immediately took measures to avoid similar cases in the future," the postal service said in an email.
It said it had apologised to the families involved.
"It's hurtful," said a caller to a local radio programme who received a package for her recently deceased father along with a pamphlet welcoming him to his new residence.
Join the conversation in our comments section below. Share your own views and experience and if you have a question or suggestion for our journalists then email us at [email protected].
Please keep comments civil, constructive and on topic – and make sure to read our terms of use before getting involved.
Please log in here to leave a comment.