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Moving to France – how to zap the culture shock

Many people dream of making the move to France. It’s a country marinated in culture, blanketed in gorgeous natural landscapes, and famed for its exquisite cuisine. It also has an enviable work-life balance and social safety net. But moving to France involves more than just finding a house near to your favourite bistro.

Moving to France - how to zap the culture shock
Heather, now, and in 2011 after her family's move to France

Before making the move, even before you start properly planning your move, there are a number of things of which you need to be aware, things that will almost certainly give you a jolt of culture shock and for which you need to prepare.

A significant shock is housing, especially in cities, says Heather Hughes, an HR Mobility Consultant for relocation specialists AGS Movers.

“I think for a lot of families, a major difference is that in French cities, many families live in flats or apartments. Many British think of an apartment as somewhere you live in when you’re younger, when you’re either flat-sharing or choosing to live in a city centre because you want to be near the nightlife. But that’s not the way it is in France. Here it’s much more common for families to live centrally in large apartments, and when the kids need to get a bit of fresh air, they simply pop down to the park.”

Take the pain out of your move to France. Plan your relocation with AGS Movers

It’s not just the British that find it strange not to live in a house with a garden. “We met lots of American families who just didn’t understand it, either. In the US, once you get a family – you move to the suburbs. But if the French work in a city, and they have a family, they will live in the city in an apartment. So newcomers from other countries will have to adjust to this difference.”

Heather has herself experienced relocating to France, and that’s why she can empathise with AGS clients who are relocating. It’s a key reason why she loves working in the relocation industry.

“Also you should beware of bureaucracy and administration,” says Heather. “The French administration system can be a bit of a challenge. It’s totally different to the system in the UK.”

“When I moved here permanently in 2011, I thought I’d easily integrate into French life. I was fluent in French and I’d been to university here, so I thought it would be simple. But it wasn’t. It was much trickier than I expected. It was quite bureaucratic.”  

France’s much-vaunted free healthcare system needs patience to negotiate, too, according to Heather.

“Administration-wise, France can be complex. Applying for the carte vitale (the French health insurance card that allows those who have one to have most or all of their health costs either covered or reimbursed by the state) can be frustrating and time-consuming, especially if you’re navigating the waters on your own and don’t speak fluent French. It’s hard to get hold of, but once you have it, it’s very efficient.”

Heather and her family just after their move to France.

But there is a way to lessen culture shock, to reduce stress levels and make the process smoother. Because, according to Heather, the hardest part of moving to France is not the logistical problem of actually moving house, it’s preparing for a completely different way of life.

“When we relocated to France the planning was monumental,” Heather says. “I really advise people to start planning as soon as possible. But the actual nuts and bolts of the physical move were not the things that kept me awake at night. It was all the little details, such as registering in France, sorting out healthcare, and getting our eldest child into an international school. I was also pregnant. So, that was another huge cause of anxiety. What did I need to do to register with the maternity system in France? I knew it was completely different in France. That was such a worry at first.”

And, of course, there’s the language barrier. “You really need at least a little French,” says Heather. “It’s not as if most people can’t speak English, but if you went to an office, unless it was an office of a British company where most of the staff were British, the language would be French. Whereas I think you’d probably find in the Netherlands or some of the Nordic countries you could get away with not speaking the local language, that’s not true in France. I would say you really need to speak a decent, minimum level of French to really integrate in any way.”

Zap that culture shock by planning your move to France with AGS Movers. Get a quote here

But, luckily, Heather had employed a relocation company to help them. “I really appreciated having a relocation specialist to help us. Obviously they packed up our house, and gave us advice on house-hunting, but it was the other stuff, the stuff that had been keeping me awake at nights, that they really helped with. For instance, with finding a school, they take your hand and say, ‘These are your options. This is where you can go. There are these international schools, or you can put your kid into a French state school. We will hold your hand, guide you, and take you through these things.’ They guided us through the whole moving process and all the fine details thereafter. And of course the relocation company also guided me through the labyrinthine process of being pregnant in France. That made such a huge difference.”

There’s been research on cultural integration and the process has been broken down into four stages.

“At first you’re nervous before you go,” says Heather, “and then when you get to your new home, you have this whole excitement of being there, drinking wine with locals, having fun, and you think, ‘Wow, this is the best thing I’ve ever done in my life.’

“Then that stage ends and you start to live life normally, and it’s really difficult. Everything is new and hard. And then you’re thinking, ‘I don’t know what I’ve done. This is awful. Everything’s so difficult. Why did I do this? Because I don’t know how to do any of these things that I need to do for everyday life.’ Then eventually that passes and you learn and it becomes normal again. And then, finally, you don’t want to go home because you can’t remember how it works in the country you came from.

“At AGS Movers, we accompany more than 85,000 families with their moving and relocation process every year. We also offer HR services, immigration and destination services to help private clients, as well as supporting employers to enable their employees to transition smoothly. AGS manages every move with professionalism, expertise and experience.”

Make your relocation much less stressful by contacting AGS Movers

Member comments

  1. “The prescription will be fulfilled by a pharmacy and must be paid for; the little price stickers (vignettes) from each medicine should then be stuck on the Feuille de Soins, which is a reimbursement form for medical expenses. It’s all so gloriously complicated.” Not once you are in the system (Ameli). I haven’t had to do the sticker thing you describe for more than 20 years.
    And if you haven’t lived in the UK for 10 years you’ll be shocked by the petty-fogging bureaucracy that now exists. It’s (much) worse than France, because no matter the pleadings in your individual case, or the insanity of the demand, you will get zero flexibility. So change the record, change the stereotype, UK is now much more painfully bureaucratic.
    Vive la France!

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SKI

Franco-Swiss cold war breaks out over ski border car park

Switzerland and France are in a snowball fight over a cross-border car park which serves Swiss ski slopes but has been closed by the French due to the coronavirus pandemic.

Franco-Swiss cold war breaks out over ski border car park
The object of the Franco-Swiss war: parking lot Les Dappes. Photo by AFP

The Battle of Dappes Car Park — for the moment a rather cold war — has been rumbling for weeks, triggered by the different Covid-19 rules on either side of an invisible line in a snow-covered field.

The 650-space car park sits in the valley between the pistes of La Dole on the Swiss side, and Les Tuffes in France. It is 250 metres inside French territory.

In the Jura mountains, the summit of La Dole overlooks Lake Geneva in the west of Switzerland — a country which has kept ski slopes open despite the pandemic, while neighbouring France has closed theirs.

So the chair lifts for La Dole sit empty — because nobody can use the shared car park in France.

“I cannot understand how the French authorities can decide that the Swiss cannot go skiing in their own country. This is a unilateral decision,” fumed Gerard Produit, tourism chief in Switzerland's Nyon region.

“We are being held hostage by the politics of both countries,” he told AFP, deploring the “legal imbroglio”.

The frozen chair lifts are an unwelcome sight for Patrick Freudiger, the boss of the Tele-Dole ski lifts company.

“In mid-December, we organised a meeting between France and Switzerland to present the Covid plan” for La Dole, Freudiger told AFP.

But since the end of December, “we have received three successive orders banning the use of the car park” — the latest one being valid until February 3.

READ MORE: Large crowds on Swiss ski slopes spark concern over coronavirus spread

'They won't listen' 

The prefecture of the Jura local authority in France told AFP the car park is “likely to encourage the gathering of more than six people in a public space in France, the mixing of groups, and therefore the circulation of the virus”.

The wider Bourgogne-Franche-Comte region has the highest intensive care bed occupancy rate in France, while the Jura local authority area has one of the highest Covid-19 incidence rates in the country.

Freudiger is fuming that the French authorities did not try to reach an agreement on access to the car park.

Rubbing salt into the wounds, the site was refurbished last year thanks to Swiss investment, as part of a project to create a cross-border ski destination.

Freudiger also voiced surprise that the car park is shut while car-pooling car parks for French inhabitants who work in Switzerland remain open.

“We tried to get in touch with the prefect; we could not reach him. They do not hear us, they won't even listen to us,” said Produit.

See you in court 

Tele-Dole filed two appeals last Friday to the Besancon administrative court in France over the situation. A hearing is scheduled to take place next Monday.

Switzerland's Nyon region wrote to the Jura authorities on Thursday requesting talks “as soon as possible” on potential solutions and “financial compensation” for Tele-Dole.

According to Freudiger, the ski lifts have already lost 40 working days — almost half the season — and 300,000 Swiss francs (€280,000).

Tele-Dole cannot claim any financial assistance from the Swiss government, because there is nothing to stop ski stations remaining open during the pandemic.

Etienne Bovard, director of La Dole's Swiss Ski School, faces the same headache. The school has around 20 instructors but has had to stop all group lessons.

“In terms of turnover, we are 20 percent down at the moment, and if this continues throughout February… it will amount to an 85 percent loss,” he said.

“What's terrible is that it's the children,” who make up 80 percent of the clientele, “who are victims of this political game”.
 

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