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LEARNING FRENCH

How to talk email, websites, social media and phone numbers in Swiss French

It's a very common experience to have to give out your phone number or email address in Switzerland, or take down the address of a website, so here's how to do this if you're in the French-speaking part of the country.

How to talk email, websites, social media and phone numbers in Swiss French
Punctuation takes on crucial importance for internet activity. Photo by Damien MEYER / AFP

The correct names for punctuation marks used to be fairly low down on any French-learner’s list, but these days they are vital whenever you need to explain an email address, website or social media account.

Likewise if you want to talk about websites, or social media posts, there are some things that you need to know. 

Punctuation

Obviously punctuation points have their own names, and making sure you get the periods, dashes and underscores correct is vital to giving out account details. 

Full stop/period . point. Pronounced pwan, this is most commonly heard for Swiss websites or email addresses which end in. ch (pronounced pwan ce ash).

If you have a site that ends in .com you say ‘com’ as a word just as you would in English – pwan com.

At symbol @ Arobase – so for example the email address [email protected] would be jean pwan dupont arobas bluewin pwan ce ash.

Ampersand/and symbol & esperluette

Dash – tiret

Underscore _ tiret bas 

Forward slash / barre oblique

Upper case/capital lettersMajuscule (or lettre majuscule)

Lower caseminiscule

The following punctuation points are less common in email or web addresses, but worth knowing anyway:

Comma , virgule. In French a decimal point is indicated with a comma so two and a half would be 2,5 (deux virgule cinq)

Exclamation mark ! point d’exclamation – when you are writing in French you always leave a space between the final letter of the word and the exclamation mark – comme ça !

Question mark ? point d’interrogation – likewise, leave a space between the final character and a question mark 

Brackets/parentheses ( ) parenthèse

Quotation marks « » guillemets 

Numbers

If you need to give your phone number out, the key thing to know is that Swiss-French people pair the numbers in a phone number when speaking.

So say your number is 079 345 6780, in French you would say zero septante-neuf, trois-cents quarante-cinq, soixante-sept, huitante (zero seventy-nine, three hundred forty-five, sixty-seven, eighty ).

Mobile numbers in Switzerland  begin with 079 or 078 (zero septante-neuf or zero septante-huit).

Social media

If you want to give out your Twitter or Instagram handle, the chances are you might need to know some punctuation terms as described above.

Otherwise the good news is that a lot of English-language social media terms are used in Switzerland too.

Twitter, Facebook and Instagram have the same names in Switzerland and have entered the language in other ways too, for example you might describe your dinner as très instagrammable – ie it’s photogenic and would look good on Instagram.

On Twitter you can suivre (follow), aimer (like) or retweet (take a wild guess). You’ll often hear the English words for these terms too, though pronounced with a French accent.

There is a French translation for hashtag – it’s dièse mot, but in reality hashtag is also very widely used.

Tech is one of those areas where new concepts come along so quickly that the English terms often get embedded into everyday use before the French-speakers can think up an alternative.

READ MORE: French-speaking Switzerland: Seven life hacks that will make you feel like a local

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DISCOVER SWITZERLAND

How to keep safe and avoid problems when hiking in the Swiss Alps

Switzerland is a perfect place to go hiking with its thousands of marked trails. However, hundreds of people get into accidents while trekking every year, and some die. Here is what you need to know to be safe.

How to keep safe and avoid problems when hiking in the Swiss Alps

The Swiss mountains are one of the country’s most notable and most visited sites. There are activities to enjoy during all seasons and hiking the Swiss Alps is something that people of all ages enjoy in the winter or summer months.

However, mountain rescuers are called every year to help people in emergencies. Last year, there were 1,525 cases of hikers in distress – a number higher than in any other type of sport. In 2021, there were only 500 emergency calls from skiers and 342 made by mountain bikers.

READ ALSO: Why getting rescued in the Swiss Alps could cost you thousands

Bruno Hasler, who is responsible for mountain emergency statistics at the Swiss Alpine Club SAC, says that many people overestimate themselves and that is dangerous. “The hikers need to be better informed. The authorities must inform people as well as possible about the dangers of mountain hiking”, he told public broadcaster SRF.

What are the main recommendations when hiking?

The first recommendation is to make a realistic self-assessment. Mountain hiking is an endurance sport and people planning on doing a trek should avoid time pressure and choose their trails and times well.

In that sense, it is essential to make careful route planning and evaluate the length, altitude, difficulty and current conditions (including weather forecast) of the trek. Thunderstorms, snow, wind and cold significantly increase the risk of accidents.

Don’t forget to plan alternative routes and keep emergency rescue numbers on hand (REGA 1414 and the european emergency number 112).

READ ALSO : Should you buy supplemental health insurance in Switzerland?

Take practical equipment for your hiking conditions and the proper footwear too. In a backpack, take as little as possible but as much as necessary, aiming to keep it light but full of valuable things such as sun protection, a first aid kit, rescue blanket, water and a mobile phone.

The most common cause of accidents is falling because of slipping or tripping, so be sure to walk on marked paths (reducing the risk of getting lost) and keep a sure foot and safe pace.

Don’t forget to take regular breaks not only for eating and drinking (necessary to maintain performance and concentration) but also to enjoy the landscape.

Be responsible for the children in the group, treks that require long-lasting concentration are not suitable for children and in passages with risk of falling, and one adult can only look after one child, according to the Swiss Alpine Club. Small groups are the best for hiking because they ensure mutual assistance and flexibility at the same time.

Rega on a rescue mission in the Swiss Alps. Photo by FABRICE COFFRINI / AFP

The PACE checklist

The so-called PACE checklist helps hikers keep track of the most important things. PACE means plan, assess, consider, and evaluate, Swiss Alpine Club SAC says.

READ ALSO: Five beautiful Swiss villages located near Alpine lakes

Plan your route and duration and give yourself extra time and alternatives. Inform someone else about your trip. Assess if the hike is suitable for you, and do not undertake challenging trips yourself. Consider if you have what you need for the walk, like sturdy hiking shoes, protection against harsh weather and food and water supplies.

Finally, evaluate while hiking. See if you are too tired, keep eating, drinking and resting regularly and pay attention to the time you need and any changes in the weather. Do not leave the marked trail and turn back in time if necessary.

What to do in case of an accident?

If there are accidents during your hike, you should first provide life-saving help to anyone seriously injured and then call emergency services. Do not leave the wounded alone and do not put yourself at risk.

Mark the accident area clearly and give signals. The international emergency call sign consists of giving a sign (such as a flashing light or waving a cloth) six times a minute and then repeating it after one minute.

READ ALSO: Rega: What you need to know about Switzerland’s air rescue service

For helicopters, holding both your arms up (making a V shape) signals that you need help, while keeping one arm up and another down (forming a diagonal line with your arms) means you do not need help.

If you see animals, keep your distance and do not disturb them. (Photo by Fabrice COFFRINI / AFP)

What do I do if I see animals on my hike?

It’s common to find animals while hiking in the Swiss alps, especially cows in the pastures. A cow will protect their calves, so keep your distance. Do not touch the animals, and keep dogs on a leash.

Slowly and carefully move around at a distance and continue your trek.

You may occasionally find herds that dogs protect. It’s possible to inform yourself online in advance to find out where these herds are and avoid them. Still, remember that packs and their guardian dogs should be disturbed as little as possible. So stay calm and keep your distance – avoid any brisk movements.

If you are hiking with your dog, put it on a leash and slowly and calmly detour around the livestock.

If a guard dog barks and runs in your direction, try to stay calm and give the dog time to assess the situation. Stay far from the herd, don’t run or make sudden movements. You can use a stick to keep the dog at a distance by stretching them out, but don’t raise it or wave it around.

Once the dogs have accepted your presence and stopped barking, continue at a slow pace on your way.

Don’t forget: the Swiss rescue number is 1414 or you can also reach them using the European emergency number 112.

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