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Swiss Federal Railways launch a new ‘easier to use’ smartphone app

The Local Switzerland
The Local Switzerland - [email protected] • 16 Oct, 2022 Updated Sun 16 Oct 2022 06:07 CEST
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Planning a trip ob Swiss trains will become easier with the new app. Photo by Fabrice COFFRINI / AFP

Nearly everyone who uses trains and other forms of public transportation in Switzerland uses this app for ticketless travel. A new version will make this task even easier.

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Just like the Swiss army knife, the railway (SBB) app is multi-functional: you can see the timetable, purchase tickets,  find every connection that takes you from one point to another, and also see if a train or bus is delayed. 

With 3.5 million users per month, the SBB Mobile app is one of the most frequently used applications in Switzerland.

Launched on Monday, the new version makes the navigation easier and faster because “its design is clearer, and its use is more intuitive”, Swiss Federal Railways (SBB) said.

Among other functions, “commuters can now enable push notifications to get information about restrictions on their regular journeys on certain days at certain times. It is also possible to activate notifications to find out about disruptions affecting individual trips".

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These are some of the other improved functions you can expect from the new app:

  • The “Plan” tab contains all the information about the schedule and the purchase of tickets.
  • In the “Travel” tab, you can choose to receive personalised information about an individual journey, as well as connections along the way.
  • Under the “Tickets and Subscription” tab, you can view the tickets and subscriptions available on the SwissPass. You can also use this tab to request refunds for tickets.
  • The new “Shop and Services” tab allows quick access to the various public transport services, such as short-distance community tickets or day passes for bicycles. The “Services” area contains links on train traffic information, lost and found luggage, etc.

MobileSBB is available for download in the AppStore and Google Play Store.

 iOS customers can update manually in the AppStore if they don't want to wait for the automatic update.

Android users will have to wait until the automatic update is complete. The rollout of the update for Android and iOS is taking place in stages and will be complete by mid-November 2022, SBB said.

You can find out more about the new app here.

READ MORE: Eight apps to make your life in Switzerland easier

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The Local Switzerland 2022/10/16 06:07

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